Citibank

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• Akrity Sharma

  Aug, 14 2018
  ★ ☆ ☆ ☆ ☆
  I just went in today to ask what all I need to open a bank account. The lady I dealt with suddenly got disinterested the moment I told her I do not have exactly the documents she was asking and what can be provided as alternative documents. Also, she told me that I would need a minimum amount of money to be deposited in the account. The amount was a little big but I said I will come back tomorrow once I have all the documents. The way she dismissed me by saying if you have the money you can get an account opened was derogatory. I am a potential customer. Unless I didn't state that I don't have that amount, it was bad of her to judge me. It was pathetic customer service.

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